Documenting incidents is important for the well-being of your Non-profit Organization for multiple reasons. Proper documentation of an incident is important in lawsuit cases, follow-up actions, to trend patterns of occurrence, to assess policies and procedures, and improve safety for the facility. Check you organization’s policy and procedures to review what incidents need to be documented. Prompt recollection and information retrieval should be performed after the incident, so unbiased data is obtained. List all the facts of the incident in chronological order answering who, when, where, how, and why. When documenting, stick to the facts and avoid putting your opinion and influences from others in. Try not to label the person, but describe what was witnessed. Be as brief as possible while being accurate and clear.
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