Nonprofit Insurance Program

Importance of Client Confidentiality

By Alexa Connelly
October 16, 2012

Client confidentiality is the idea that client information will not be shared with a third party without consent from the client. Know your Nonprofit Organization’s policies and procedures to help identify confidential information if you are unsure, and how to handle that data appropriately so no lawsuits will result. Human and legal resources may be a good start for this. There are state and federal laws for dealing with healthcare and financial information. Know these laws and adhere to them! Make sure all staff, volunteers and other resource employees that may be in contact with confidential information sign and understand all non-disclosure forms. Access to confidential information should be restricted to only those who NEED to see it. Remember to be knowledgeable on laws a guidelines regarding confidentiality, and always double check if you are unsure. It’s better to be safe than sorry.

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