Nonprofit Insurance Program

Training & Supervising Volunteers in your Organization

By Alexa Connelly
April 24, 2012

Selecting volunteers for your Nonprofit organization is a difficult task and one you can pat yourself on the back for accomplishing.  Now you start having them, contact potential donors, run errands and make the overall daily operations of the organization a bit smoother.

Unfortunately, the work isn’t over for you once you have a group of volunteers selected, now they need trained, managed, and supervised. How do you know if you have proper strategies for ensuring safety and continuity in your volunteers? Here are some guidelines for supervising volunteers. First, make sure they know their duties and have instructions. Also, make sure they know what they can and cannot do. Common sense will not always work in all situations. Second, safety for everyone should be clearly understood as the priority. Third, actions leading to discipline and termination should be defined prior to volunteer work. Fourth, injury to a volunteer should be addressed immediately.

Review these guidelines with all new volunteers in your Nonprofit Organization and include a copy in the Volunteer policies and procedures packet you provide.

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